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How can I pay?
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Is online payment secure?
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We place great importance on transaction security. Your credit card payment is processed by a certified security partner.
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Which countries do you deliver to?
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What are the delivery times?
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What are the delivery costs?
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Is it possible to collect my order in store?
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How can I contact you?
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Can I order by phone?
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How do I return an item?
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What are the return or exchange procedures?
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You can find the full return conditions in the general terms and conditions of sale.
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Are there any promotions?
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Find our promotions in the "good deals" section.
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I am already a Poursin customer, can I order online?
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Your usual contact person is still available, please feel free to contact them.
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Why can't I find an item I bought in store?
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Can I order directly in store?
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The shop is dedicated to professional clients with a VAT number. Orders are subject to a minimum quantity per item.
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Can I order in larger quantities?
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For larger quantities, please contact us by email at serviceclient@poursin.com, indicating the quantity and reference desired.
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Is it possible to order a single item?
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The online store offers minimum quantities per product.
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Can I contact the shop for more information?
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The online store is completely separate from the physical store in Paris. If you require any information, please do not hesitate to contact us by email: serviceclient@poursin.com.
